Restrictions

Dear visitor, if you have any kind of illness, disability (temporary or permanent, physical or mental), or use fixed or mobile prostheses, please verify the restrictions of the attractions available at the park before purchasing your pass. This can be done through the attractions icon on the website or by emailing: restricoes@betocarrero.com.br; • Each attraction has specific characteristics and technical standards that must be followed. For safety reasons, restrictions take into account the user's physical structure and health condition at the time. Click here to consult the attraction restrictions; • Priority service: people with disabilities, elderly visitors, and pregnant women have priority service. Please consult a staff member. • The promotion cannot be combined with other promotions or discounts available during the same period; • No food is allowed inside the park; • Attention: The company reserves the right to change the number and hours of attractions and electronic equipment for safety reasons, weather conditions, or force majeure without prior notice. Check our maintenance calendar Click here; • For security reasons, at any time, when making a non-in-person transaction, you may be asked for a photo of the front and back of the original document with a selfie of the cardholder holding the original document; • Children up to 4 years of age do not pay the entry pass upon presentation of their identity card or original birth certificate; • From 12 years of age, a valid identity document is required; • Passes are non-transferable and nominal. NO-SHOW CASE: NON-REFUNDABLE PRODUCT!